Lead Technical Support (Aftersales)
Technical Support Coordinator
Your new company
We are currently seeking to recruit a Lead Technical Support Coordinator to join a fast growing, progressive and innovative company who specialise in the manufacture and installation of a range of recycling equipment. You will be joining a local employer of choice and working from their office and production facility in Dungannon
Your new role
In your new role of Lead Technical Support Coordinator, you will be joining a driven and motivated team who are dedicated to providing excellent support to their customers and engineers. You will work in conjunction with a range of departments including, design, service, and sales. In this role you will be expected to gain a high level of knowledge on our clients product range to provide best-in-class technical support and expertise, In this role you will take on a range of duties including planning for installs, ensuring field team have the correct inventory, ordering of parts, reporting on engineering jobs and ensuring work complies with H&S protocols. You will directly with customers, service engineers and contractors to help ensure that all needs and requirements are satisfied.
What you'll need to succeed
To prove a success in securing this role you will ideally be coming with a background in Electrical Engineering with knowledge of electrical circuits, hydraulic systems, and the ability to read engineering drawings. You will need excellent communication skills with the ability to produce accurate reports - you should be a logical thinker with good problem-solving skills. A driving license and valid passport are essential.
What you'll get in return
In return the successful candidate will be rewarded with the opportunity to join a leasing employer who are going through a period of growth. You will receive a competitive salary of up to £32K - DOE, a generous holiday entitlement, free on-site parking and excellent career progression opportunities.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.