Customer service planner

Employer
Hays Construction and Property
Location
England, London, Hammersmith and Fulham
Salary
Up to £24000.00 per annum
Closing date
5 Oct 2022
Reference
4278709

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Job Details

Customer Service Planner!!

Your new company
Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. Using data, we provide actionable insights for our clients, helping to inform investment decisions, improve customer experience.

Your new role
To manage the future schedule of appointments. Work with clients, customers, sub-contractors, suppliers and supervisors to schedule appointments and make promises that you know we can keep. Customer Service Planner.
Take ownership for and manage unscheduled jobs.
Effective use of the MSi system to actively schedule operatives and sub contractors.
Handling calls and emails.

Take ownership and responsibility for identifying the customer's needs and use appropriate questioning, listening and diagnosis skills to identify the issues and offer appropriate solutions

Ensure that the system is updated in a timely manner so that the client and the Operations are in receipt of the most up to date information


What you'll need to succeed
Previous planner experience is preferred.
Intermediate level of Microsoft packages (Word/excel)
Previous Administration experience
Previous customer service experience

What you'll get in return

Salary of £24,000

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Company

Hays Civil Engineering is the UK’s leading recruitment company, with 50 years’ experience specialising in engineering roles. Across the UK, using our national network of 75 offices and teams of expert consultants, we match the right jobs to the right people every day. Highly trained civil engineers are in demand for both temporary contracts and on a permanent basis. We have the breadth and depth of knowledge and scale of operation to help you hire the people that can make a real difference to your bottom line.

www.hays.co.uk/engineering

Find Us
Website
Location
LS1 5QL
United Kingdom

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